Senior Client Manager

8 May

Full Time (Hybrid) | Sydney

The Senior Client Manager role is the first step to leadership within Kaimera. It is an important role and candidates usually have significant industry experience of 5 years or more and history managing a team typically consisting of 2-3 direct reports.

With the role comes an expectation of complete financial accountability, and ability to manage middle-senior external relationships. We are looking for people with the maturity to manage clients at higher levels than potentially themselves.

Candidates will be able to create/clarify strategy within various ambiguous areas with no guidance. Lead or contribute to cross-division work and play an active role within company culture.

You will also have the opportunity to work on pitches or new business work.

WHAT WE ARE LOOKING FOR:

COMMERCIAL ACUMEN: Thorough understanding of Kaimera's commercial drivers. Considers both short and long-term impacts of business decisions and ensures alignment with Kaimera's goals and objectives. Constantly identifies and leads initiatives that drive business growth. Ability to make informed financial decisions on behalf of multiple clients.
CLIENT SERVICE: Actively advocates and organises teams around them to participate in client needs. Is an expert in maintaining the balance between multiple clients and internal capacity. Accountable quality of outputs across entire campaign process.
ACCOUNTABILITY: Consistently takes initiative with the aim to identity and resolve problems. Creates an environment of personal accountability within their team. Is able to give constructive feedback to colleagues with trust and respect. Is accountable for multiple clients, potentially their own stream.
TRUSTED RELATIONSHIPS: An emerging people leader. Continues to hone their craft in relationship management and development, including navigating challenging team and client dynamics. Can handle external relationships of significance independently.
TECHNICAL EXCELLENCE: Acts as a teacher and strategic thinker. Is well versed in platforms and technologies outside of their core pillar. Is able to link capabilities, gaps, and leaning opportunities cross-discipline. Regularly creates forums and avenues to share knowledge across all of Kaimera.
LIVING OUR VALUES: Supports individual and team growth by effective coaching and management. Motivates others to proactively identify, promote, and remedy positive and detrimental behaviour in others.

WHO ARE WE?:

At Kaimera, we don't just talk about being a Best Place to Work—we live it, because our people truly are the heart of everything we do. We believe that when you thrive, our clients succeed. If you're looking for meaningful work, a collaborative, no-hierarchy environment, and a place where every contribution is valued, you've found it. Come join a team that's redefining media and having a great time doing it!

We invest in our team's success, well-being, and growth. Here’s what you can look forward to:

Competitive renumeration & bonus – we want every employee to share in the success of Kaimera. After 12 months you will be eligible for a discretionary bonus.
Meaningful work, talented teams – you will work with diverse, highly skilled, and passionate teams enabling you to be at your a-game. No hierarchy here, you will also have direct access to leadership.
The little things that matter – we offer birthday leave, parties you will fondly remember, and are always finding ways to keep Kaimera special.
Office vibes – we work hybrid, typically 4 days in our Surry Hills office. Come in and hang with our office pups and enjoy regular culture days.
Learning and Development – we want you to hone your craft. All employees are empowered to engage in professional development including memberships, IMAA training, regular career progression and more.

WHAT’S NEXT:

Please apply now by sending your CV and Cover Letter to careers@kaimera.com.au